Introduction
Seeing “USPS not updating tracking” can be an unpleasant experience for anyone who depends on the USPS for item shipping and delivery. Although USPS tracking is meant to provide insight into the path of your delivery, occasionally updates stall, leaving customers confused and uninformed. It can ease your anxieties to know why USPS tracking doesn’t update and what you can do about it. We’ll go over potential reasons, how to check the status of your item, and when to contact USPS for help in this article.
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What Does “USPS Not Updating Tracking” Mean?
USPS not updating tracking: When USPS tracking does not update, it usually means that the system has not received a fresh scan or status update. Throughout a package’s journey, scanning is a key component of USPS tracking. The tracking status might not change if there is a problem or a delay in scanning at any of these times. Numerous factors, such as network problems, scanner lag, or even high volume times like holidays, can cause this.
Your package is not necessarily lost if the USPS does not update tracking. Usually, it’s just a little lapse, and as your delivery arrives at the next site, updates might start up again.
Common Reasons for USPS Tracking Not Updating
You can evaluate the situation more effectively if you know why USPS tracking isn’t updating. The following are a few typical causes of USPS tracking delays:
High Package Volumes: USPS processes more shipments during busy periods, such as holidays, which may cause scans to be delayed.
System Errors: Tracking gaps may result from technical problems or system maintenance.
Missed Scans: The system may display a lack of updates if USPS employees occasionally fail to scan at a certain time.
Weather Disruptions: Tracking delays may result from severe weather slowing down USPS services.
Packages that are lost: or misplaced are uncommon, but they do happen and may prevent tracking from updating.
These are common causes, however, when the shipment gets closer to its destination, the majority of tracking problems go away on their own in a few days.
How Long Should You Wait Before Worrying?
You might not need to worry immediately if your USPS not updating tracking in a few hours or even a day. You might want to look into this more, though if your tracking status hasn’t changed in three days or longer. USPS generally recommends waiting at least 48 to 72 hours for tracking updates during typical periods. There may be longer tracking delays during peak times.
If your shipment hasn’t moved in more than three days and the USPS tracking hasn’t been updated, a problem may require attention. It might be a good idea to ask USPS for help at this stage.
What You Can Do If USPS Tracking Is Not Updating
You can attempt to obtain an update on the whereabouts of your delivery by following these procedures if your USPS tracking isn’t updating:
Verify the tracking number again: When checking the status, make sure you entered the tracking number accurately.
Use the USPS Website or App: If there has been a delay, the USPS tracking page or app may provide further information or an update.
Wait a Few Days: As your package travels along its path, updates may occur, so if at all feasible, give it a little more time.
Speak with USPS Customer Service: Contacting USPS customer support can be helpful if waiting hasn’t worked. You can visit a nearby USPS office or give their helpline a call.
Send in a Missing Mail Search Request: If USPS tracking hasn’t changed after a week or so, think about submitting a Missing Mail Search Request online.
How to Contact USPS for Tracking Issues
You could require direct assistance from USPS if you’re having trouble with tracking that isn’t updating. You can ask for assistance from USPS in a few different ways:
Customer Service Hotline: To discuss your tracking issue with a representative, call 1-800-ASK-USPS (1-800-275-8777).
In-Person Visit: A quicker resolution is frequently achieved by visiting your neighborhood post office and chatting with a staff member.
Online Help: To report a tracking issue, use the “Contact Us” form on the USPS website.
When you get in touch, make sure you have your tracking number available. This aids USPS in tracking down where your parcel was last scanned.
Understanding USPS Tracking Statuses and Updates
Every USPS tracking status offers unique details regarding the path taken by your shipment. The general meaning of each status is as follows:
Pre-shipment: Although your package has been prepared, it has not yet been scanned or picked up.
In Transit: The product may not have been scanned recently, but it is now moving between sites.
The shipment: is now en route to its destination.
Delivered: The package has arrived at the destination without incident.
A scanning delay rather than a problem with the package itself may be the cause if you observe one of these statuses but no updates. If the USPS does not update tracking, it may indicate that your shipment has not been scanned recently and is still en route.
When to Consider Filing a USPS Claim
USPS not updating tracking: The next course of action might be to file a claim if your package is misplaced or hasn’t moved in a long time. In general, the USPS advises delaying submitting a lost mail claim for up to 15 days. By submitting a claim, you can formally report the problem and, if your package was insured, get your money back.
You will need your tracking number, proof of purchase, and information about the contents to submit a claim. To begin the claim procedure, go to the USPS website. Even though “USPS not updating tracking” doesn’t usually mean that a package has been lost, if updates don’t start up again, filing a claim could assist.
Conclusion
Although it can be worrisome to see “USPS not updating tracking,” this does not necessarily indicate that a shipment has been lost. As soon as USPS processes your shipment through the next location, tracking usually starts up again. You’ll have a better understanding of how to handle USPS tracking issues if you have patience and adhere to the aforementioned methods. USPS customer service is available to assist if everything else fails.
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FAQs
Why isn’t tracking being updated by USPS?
Missed scans, large shipment volumes, technical difficulties, or inclement weather can all cause USPS tracking to stop updating.
What is the turnaround time for tracking updates from USPS?
Although tracking updates usually happen within a day, there may be delays during busy times of the year or as a result of scanning errors.
If the tracking isn’t updating, is it still possible to track my USPS package?
Although you can still check the status of your shipment, if tracking hasn’t changed after three days, you might want to get help from USPS.
If my USPS tracking hasn’t changed in a week, what should I do?
If you haven’t heard anything after a week, you might wish to contact customer support or make a Missing Mail Search Request on the USPS website.
If USPS tracking isn’t updated, is my shipment lost?
Not always. Despite monitoring delays, many goods arrive without any problems. If delays continue, though, getting in touch with USPS can yield further details.
